There are no new reports about filter sync. We are considering it resolved.
Posted Mar 01, 2024 - 10:23 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2024 - 18:26 CET
Update
Final fixes and migration steps are being tested on STG environment
Posted Feb 26, 2024 - 11:29 CET
Update
During a test on STG env, we identified that some data about Jira Filters (jira filter id) related to secure filters might be corrupted. Preparing a script that will adjust it during the next synchronization call.
Posted Feb 26, 2024 - 07:48 CET
Update
The fix is being verified on the Staging environment, and if it passes tests, it will be released today.
Posted Feb 23, 2024 - 15:44 CET
Identified
We have identified the reason behind tenant/content switching. The delivery date of the hotfix will be provided within a few hours.
Posted Feb 23, 2024 - 10:32 CET
Update
We have pinpointed the issue of tennant/global context switching in the cron job. How to fix the issue is yet to be determined.
Posted Feb 22, 2024 - 21:55 CET
Investigating
We are investigating the reason why the JQL filters, created together with the Secure Fields filter, do not synchronize automatically after 5 minutes if a change in relevant issues occurs.
Posted Feb 22, 2024 - 11:46 CET
This incident affected: Secure Fields for Jira Cloud.